Leila Aslan

AI-powered triage routes high-value submissions to underwriters first, without hiring.

AI removes the handoffs that once forced quotes through multiple people sequentially.

A three-part formula separates quick payback from slow ones.

A sequenced automation approach frees up operational capacity without adding staff.

Small brokers win with AI by automating repetitive workflows, not replacing human judgment.

Fractional AI engineers and workflow automation let SMBs close capacity gaps in weeks, not months.

Unified platforms automate entire workflows where fragmented tools only patch individual tasks.

AI embeds into customs workflows to catch regulatory risks before CBP's algorithms do.

Speed separates surviving brokerages from those going under in 2026.

Solo consultants need different goal-setting logic than agency owners to survive and scale.

Automated COI workflows cut CSR time and E&O errors simultaneously.

Small brokerages must automate dispatch to survive pricing pressure from AI-equipped competitors.

AI now handles intake and after-hours triage, freeing staff to focus on actual problem-solving.